What should I do if I'm expecting a delivery?

For residential deliveries that require a signature, you can leave instructions for the driver if no one will be home. For example, you can ask that it be delivered to a neighbor who will be home.

Shipments that don't require a signature can be left in a safe place at the driver's discretion.

UPS makes up to three delivery attempts, excluding weekends and holidays.

UPS will return to shipper all Ground packages after the final delivery attempt, with the exception of packages where the shipper requested a delivery signature.

All Signature Required, Adult Signature Required, Air, UPS 3 Day Select® and International packages will be held for five business days to give the customer time to make arrangements to receive their packages.



Plan Ahead and Receive Your Shipment as Soon as Possible

To receive your shipment on the first delivery attempt, track your shipment on ups.com® and leave a note for the driver on the scheduled delivery day. The note can instruct the driver to either leave the shipment, or, if a signature is required, deliver it to a nearby neighbor who is home during the day.



Information culled from www.ups.com
Friday July 30 2010
Subject to change without notice