Saying hi and have a question.

[piks101]

Havent heard anything bad about buysnus. I am going with them because it appears they scale shipping cost to the US instead of a flat rate. If i am incorrect could someone let me know. My wife would kill me if i dropped $200 on 50 cans, however $50 on 12 or so is more reasonable, i can offset the 5.80 a can with the 1.99 general down the street ☺

Run a quote on each site and compare.

[R.B. Kazenzakis]

Thunder, if you rcvd expired snus from Northerner then it was bought with that understanding or you didn't notice that was the reason for the sale price stated in the promotion otherwise you could have kept the snus and Northerner would have replaced at no cost.

To offer some evidence to disspell the notion of only bias or opinion driving criticisms of Northerner, I will add a summary of the (mild, but real) hassles involving expired snus from my two orders with Northerner (I would still order from them, but would be more likely to go with Snus Central or Buy Snus). In both cases, there were no misunderstandings or promotions of expired snus, it was just cases of passing off old snus within shipments, and then offering some compensation when I told them about it. They sent me one tin of expired snus both times (one Odens 59 that was well past its best-before date, and one Gringo that was less than a month past its best-before date).

Northerner did not replace the snus, but did give me store credit for it; a refund on the credit card would be more appropriate. No huge deal, but that, coupled with missing snus (again, which they gave store credit for with the exception of shipping for the phantom can), is sloppy compared to my experiences with Snus Central. On the flip side, Northerner added a pile of bonus Stonewall Javas with the last order, which was very nice; Snus Central has also been very kind with bonus tins of snus, to be fair.

Overall, my experience is that it is certainly plausible for someone to order from Northerner and receive expired snus; furthermore, if that person lives where Swedish Post is not an alternative, you will not receive replacement snus, only store credit. That is unbiased and evidence-based (as I wrote, I would order from them again under the right circumstances).

I do prefer the option of DDP, as well; my bill from the last Northerner order was $10.25, which is not a dealbreaker, but which is just irritating when the actual duty involved was 50 cents (the rest being transaction fees) and DDP is a known alternative.

[joserra]

Havent heard anything bad about buysnus. I am going with them because it appears they scale shipping cost to the US instead of a flat rate. If i am incorrect could someone let me know. My wife would kill me if i dropped $200 on 50 cans, however $50 on 12 or so is more reasonable, i can offset the 5.80 a can with the 1.99 general down the street ☺

I don't get it, your wife would kill you if you paid on average $4 per tin but she would be ok if you paid $4.16 per tin?

[Thunder_Snus]

I don't know how to use Northerner's site
I didn't understand that it was a promotion for expired snus even though it was listed as regular snus not in the mystery or nearly expired or expired category
I am totally clueless compared to you about things I bought 3 years ago (the last time the site worked for me to actually complete an order)
I am bias
I am completely unworthy of even being in the presence of you.

You make it sound like me and everyone else notices 3 of our teeth are laying on the floor before we realize we were trying to eat a rock for breakfast.
You are like the older brother driving down the road in his 94 mustang with your cutoff flannel shirt blasting Nellyville, stopping to keep your little brother from receiving an ass whooping he deserved for stupid little stunts he pulled. You will defend northerner to the death for some reason as if you are the leader of North Korea. Someone doesn't receive their snus "system problems its a glitch you don't understand it will be figured out" Someone gets charged more than they were told "You obviously didn't understand the terms and conditions of your purchase" Someone can't get the site to verify them "You're making things up in an attempt to slander them they are the best if you were really not able to do this you'd spend hours putting together a display board to show all of us." Someone gets expired snus "It was a promotion you obviously didn't understand it that it was supposed to be that way."

Sometimes you need to realize that not everyone is against you, they are for themselves. And with that everyone for themselves mindset Northerner hurts everyones trust as they continue to screw up and then they look even worse when someone swoops in claiming all of those people are idiots who don't understand how Northerner operates and that they didn't understand something that clearly wasn't written that you claim to have been.

[piks101]

To offer some evidence to disspell the notion of only bias or opinion driving criticisms of Northerner, I will add a summary of the (mild, but real) hassles involving expired snus from my two orders with Northerner (I would still order from them, but would be more likely to go with Snus Central or Buy Snus). In both cases, there were no misunderstandings or promotions of expired snus, it was just cases of passing off old snus within shipments, and then offering some compensation when I told them about it. They sent me one tin of expired snus both times (one Odens 59 that was well past its best-before date, and one Gringo that was less than a month past its best-before date).

Northerner did not replace the snus, but did give me store credit for it; a refund on the credit card would be more appropriate. No huge deal, but that, coupled with missing snus (again, which they gave store credit for with the exception of shipping for the phantom can), is sloppy compared to my experiences with Snus Central. On the flip side, Northerner added a pile of bonus Stonewall Javas with the last order, which was very nice; Snus Central has also been very kind with bonus tins of snus, to be fair.

Overall, my experience is that it is certainly plausible for someone to order from Northerner and receive expired snus; furthermore, if that person lives where Swedish Post is not an alternative, you will not receive replacement snus, only store credit. That is unbiased and evidence-based (as I wrote, I would order from them again under the right circumstances).

I do prefer the option of DDP, as well; my bill from the last Northerner order was $10.25, which is not a dealbreaker, but which is just irritating when the actual duty involved was 50 cents (the rest being transaction fees) and DDP is a known alternative.

It is only bias when the person stating is not using his own experience as a reference and to just throw in a flippant comment that a company is an absolute joke is over the top. I agree the DDP is better prepaid but Northerner did address and an absolute joke company certainly would not. Why some go to great lengths to bash Northerner doesn;t make any sense, as warts and all they are bona fide professional company and we are all better served when there are as many snus options as possible. Their success is our success.

[piks101]

I don't know how to use Northerner's site
I didn't understand that it was a promotion for expired snus even though it was listed as regular snus not in the mystery or nearly expired or expired category
I am totally clueless compared to you about things I bought 3 years ago (the last time the site worked for me to actually complete an order)
I am bias
I am completely unworthy of even being in the presence of you.

You make it sound like me and everyone else notices 3 of our teeth are laying on the floor before we realize we were trying to eat a rock for breakfast.
You are like the older brother driving down the road in his 94 mustang with your cutoff flannel shirt blasting Nellyville, stopping to keep your little brother from receiving an ass whooping he deserved for stupid little stunts he pulled. You will defend northerner to the death for some reason as if you are the leader of North Korea. Someone doesn't receive their snus "system problems its a glitch you don't understand it will be figured out" Someone gets charged more than they were told "You obviously didn't understand the terms and conditions of your purchase" Someone can't get the site to verify them "You're making things up in an attempt to slander them they are the best if you were really not able to do this you'd spend hours putting together a display board to show all of us." Someone gets expired snus "It was a promotion you obviously didn't understand it that it was supposed to be that way."

Sometimes you need to realize that not everyone is against you, they are for themselves. And with that everyone for themselves mindset Northerner hurts everyones trust as they continue to screw up and then they look even worse when someone swoops in claiming all of those people are idiots who don't understand how Northerner operates and that they didn't understand something that clearly wasn't written that you claim to have been.

Whatever dude, nice scenario you painted, so this all started again when you said you received expired snus 3 years ago. Again, please bring up Northerner when it is relevant and can be verified and addressed, at least RB had some detail and painted a balanced picture. It wasn't right and Northerner addressed in a meaningful way. Northerner may not be his preferred snus provider but he knows they are still a viable option. Northerner has hiccups like EVERY company that employs humans. I think a person that gets an order from Northerner approx every 30 days for the past 4 years, has more credibility then a guy that made his last order 3 years ago and states he won't order again because he can't get past the age verification on the website and when Northerner replies to assist just say's forget it.

[LordJ]

Whatever dude, nice scenario you painted, so this all started again when you said you received expired snus 3 years ago. Again, please bring up Northerner when it is relevant and can be verified and addressed, at least RB had some detail and painted a balanced picture. It wasn't right and Northerner addressed in a meaningful way. Northerner may not be his preferred snus provider but he knows they are still a viable option. Northerner has hiccups like EVERY company that employs humans. I think a person that gets an order from Northerner approx every 30 days for the past 4 years, has more credibility then a guy that made his last order 3 years ago and states he won't order again because he can't get past the age verification on the website and when Northerner replies to assist just say's forget it.

This guy is ****ing nuts. That is my unbiased assessment after first-hand experience reading his weird pro-northerner rants.

[alopezg1]

I'm gonna put some popcorn on

[piks101]

....
Sometimes you need to realize that not everyone is against you, they are for themselves. And with that everyone for themselves mindset Northerner hurts everyones trust as they continue to screw up and then they look even worse when someone swoops in claiming all of those people are idiots who don't understand how Northerner operates and that they didn't understand something that clearly wasn't written that you claim to have been.

I don't think anyone is against me on this site but perhaps you?...Northerner does not have ongoing issues across the board...sure issues here and there but they are always addressed. I have never claimed anyone is an idiot if they have an issue with Northerner, so don't just make things up. As I said before, I only offer advise how to rectify. I didn't say for sure what happened on the expired snus. I said it was either part of the promotion or they would replace. I should have added replace or credit but otherwise I left all possible scenarios on the table.

[piks101]

This guy is ****ing nuts. That is my unbiased assessment after first-hand experience reading his weird pro-northerner rants.

No rant was made by me, sorry your off the cuff comment that Northerner is an absolute joke didn't go unchecked.

Just to be sure... as for weird are you talking about the guy who said that expired snus may have been part of the promotion or if not part of the promotion Northerner would address. or the guy who said "...3 of our teeth are laying on the floor…eat a rock for breakfast…wearing cutoff flannel shirt blasting Nellyville…you are the leader of North Korea".

Thunder I am more than happy to move this to the PM board....

[squeezyjohn]

There is no need at all for anyone to get hot under the collar when others state their general satisfaction or dissatisfaction with any specific snus vendor. Fine if you want to come in and say that you've had the opposite experience ... but it simply to start a fight with someone for stating their view looks fairly silly to me!

I think this area of the forum is one of those times when proper free speech works best. People post their experiences with a company, positive or negative - and the reader can make their own mind up! It is up to the vendor themselves to keep their reputation by making darn sure that the vast majority of people are satisfied or even delighted with the service ... that way there will always be more happy customers to give their views than angry ones.

I've done my fair share of Northerner-bashing in the past - based on entirely real bad service that took absolutely ages to resolve. Now they've made good on that transaction I have no beef with them anymore - but given that I'm addicted to snus and need a guaranteed delivery of it with the minimum of errors and delays - I now hardly give Northerner any of my custom because there are stores out there which I have never had an issue with and deliver my snus promptly.

It would be nice if this could be kept civil.

[piks101]

There is no need at all for anyone to get hot under the collar when others state their general satisfaction or dissatisfaction with any specific snus vendor. Fine if you want to come in and say that you've had the opposite experience ... but it simply to start a fight with someone for stating their view looks fairly silly to me!

I think this area of the forum is one of those times when proper free speech works best. People post their experiences with a company, positive or negative - and the reader can make their own mind up! It is up to the vendor themselves to keep their reputation by making darn sure that the vast majority of people are satisfied or even delighted with the service ... that way there will always be more happy customers to give their views than angry ones.

I've done my fair share of Northerner-bashing in the past - based on entirely real bad service that took absolutely ages to resolve. Now they've made good on that transaction I have no beef with them anymore - but given that I'm addicted to snus and need a guaranteed delivery of it with the minimum of errors and delays - I now hardly give Northerner any of my custom because there are stores out there which I have never had an issue with and deliver my snus promptly.

It would be nice if this could be kept civil.

Have I not kept it civil and constructive from post one on this thread? All of the personal insults one could deem as non civil have been made against me by Thunder and LordJ, so if you're coming to my defense I appreciate it.

[squeezyjohn]

I've seen plenty on this thread that I wouldn't consider civil from all sides. It's classic passive-agressive winding up presented with a kind of smugness as if the person writing it had just invented the technique. A sugar-coated turd is still a turd in the middle!

Having seen this behaviour so many times before on forums - I'm pretty bored by it all really ... just more bored by the work I'm supposed to be getting on with ... but seriously guys ...

Na - it's not worth it!

[piks101]

I've seen plenty on this thread that I wouldn't consider civil from all sides. It's classic passive-agressive winding up presented with a kind of smugness as if the person writing it had just invented the technique. A sugar-coated turd is still a turd in the middle!

Having seen this behaviour so many times before on forums - I'm pretty bored by it all really ... just more bored by the work I'm supposed to be getting on with ... but seriously guys ...

Na - it's not worth it!

I'd say you pretty much just summed up your post. If your going to weigh in then try to keep it constructive, be direct and point out what posts or comments specifically of mine are passive aggressive or PM me as well. I seriously want to keep an open mind. If your reference is directed at me.

[squeezyjohn]

Well done! You have correctly identified the irony in my post.

I will decline your offer of getting involved further. You seem very defensive and angry. I simply want people to think about what they're writing in public in a place I care a lot about before airing their dirty underwear in public.