1st Post...Great Customer Service on First Order From Northerner
Hey guys and gals. I recently placed my first order from Northerner. The only brand available locally is General, which I like but I wanted to try some new stuff.
I ordered:
Thunder Frosted
Thunder Coola
Jacobsson's Ice Fruit
Jacobsson's WG
Jacobsson's Licorice
Jacobsson's Flader
N & J's Crushed Ice
After 6 days of my order sitting in "pending" status I emailed to ask, what's up?? They responded quickly saying they were out of stock of a particular selection. I said, double up on one of my other picks and please send ASAP. So they did and I got it a day or two later.
The next day I received a second identical order. I'm not sure if this was a mistake on their part or just a kind gesture. But I sure appreciated it! No, they didn't charge my card twice.
They will be getting more business from me in the future.
PS: I haven't had a cigarette since 6/5/11 (smoked for 12 years) and snus has played a huge role in that. The info on this site and vids from Chad/Nash on Youtube were very helpful as well.
That's all for now. Carry on.
I ordered:
Thunder Frosted
Thunder Coola
Jacobsson's Ice Fruit
Jacobsson's WG
Jacobsson's Licorice
Jacobsson's Flader
N & J's Crushed Ice
After 6 days of my order sitting in "pending" status I emailed to ask, what's up?? They responded quickly saying they were out of stock of a particular selection. I said, double up on one of my other picks and please send ASAP. So they did and I got it a day or two later.
The next day I received a second identical order. I'm not sure if this was a mistake on their part or just a kind gesture. But I sure appreciated it! No, they didn't charge my card twice.
They will be getting more business from me in the future.
PS: I haven't had a cigarette since 6/5/11 (smoked for 12 years) and snus has played a huge role in that. The info on this site and vids from Chad/Nash on Youtube were very helpful as well.
That's all for now. Carry on.
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