Kiss my BUTT Northerner

[squeezyjohn]

I have to wonder what happened to their PR guy Northerner_ops that showed up here while things were in the shit? I can only guess why but he seems to have disappeared. It would be nice to hear of any updates about how Northerner has been addressing their problems and maybe some reassurance that things are fixed.

Well - he promised that my problem would be looked in to by Northerner and that I would be contacted by customer services about the last order that arrived so dried up and off-tasting that it was useless to me ... all 50 cans of it!

I was very polite to him the whole time he was here ... did you notice? The animal within me was completely tamed while I diplomatically thanked him through every step of the process.

Northerner never contacted me ... and Mr. Northerner_ops disappeared.

If anything that whole episode has proven that Northerner are even more cynical than I gave them credit for!!! They basically raped me for hundreds of pounds and then ignored/denied it for months on end ... when it looked like the bad publicity might damage their company in the long term they offered me a band-aid sticking plaster to heal the wound and then didn't even bother with that!

The whole thing stinks. They represent the worst thing about capitalism in one neat package ... at it's best, capitalism is the freedom to provide a good service for which you make your money on the mark-up ... at it's worst the company you are trying to do business with sees you as a sucker - and will try and fleece you for more money than you owe them and fob you off with bad products and their non-existant customer service is only there to make you give up trying to get the money back from them because you have better things to do with your time ... Northerner is that kind of company I'm afraid!

All you apologists for Northerner's behaviour should be thoroughly ashamed of yourselves ... they may have sorted out their affairs and now are supplying orders better than they were ... but they have actively avoided even engaging with us few who were completely shafted for significant amounts of money and settling with us ... they have made it as hard as is humanly possible for us to get any kind of reconciliation.

The fact is that Northerner has no moral founding - they are an immoral organisation - verging on the criminal in my opinion ... and if you let them get away with treating us like s**t then when they turn bad again and you're the one losing massive amounts of money .... you are you're own fool as we've all been warning you.

[jagmanss]

Well - he promised that my problem would be looked in to by Northerner and that I would be contacted by customer services about the last order that arrived so dried up and off-tasting that it was useless to me ... all 50 cans of it!

I was very polite to him the whole time he was here ... did you notice? The animal within me was completely tamed while I diplomatically thanked him through every step of the process.

Northerner never contacted me ... and Mr. Northerner_ops disappeared.

If anything that whole episode has proven that Northerner are even more cynical than I gave them credit for!!! They basically raped me for hundreds of pounds and then ignored/denied it for months on end ... when it looked like the bad publicity might damage their company in the long term they offered me a band-aid sticking plaster to heal the wound and then didn't even bother with that!

The whole thing stinks. They represent the worst thing about capitalism in one neat package ... at it's best, capitalism is the freedom to provide a good service for which you make your money on the mark-up ... at it's worst the company you are trying to do business with sees you as a sucker - and will try and fleece you for more money than you owe them and fob you off with bad products and their non-existant customer service is only there to make you give up trying to get the money back from them because you have better things to do with your time ... Northerner is that kind of company I'm afraid!

All you apologists for Northerner's behaviour should be thoroughly ashamed of yourselves ... they may have sorted out their affairs and now are supplying orders better than they were ... but they have actively avoided even engaging with us few who were completely shafted for significant amounts of money and settling with us ... they have made it as hard as is humanly possible for us to get any kind of reconciliation.

The fact is that Northerner has no moral founding - they are an immoral organisation - verging on the criminal in my opinion ... and if you let them get away with treating us like s**t then when they turn bad again and you're the one losing massive amounts of money .... you are you're own fool as we've all been warning you.

You reading this GoVegan? Heed the warning! Live by the sword or die by the sword of Northerner....

[squeezyjohn]

I just think that we should be protected under the law from predatory companies p*ssing all over us like Northerner continue to do.

We are all free to choose who we buy all our services from ... but in the day of the internet, ordering online from other countries means we are not properly protected and companies such as Northerner know this full well and behave disgracefully as a consequence.

My advice is simply just don't order from this discredited company ... let them shrivel and die. They owe me hundreds of pounds and show no interest at all in resolving the situation.