Northerner surprise

[mistahARK]

So I ordered from Northerner last week, 11items, 2 day air. Naturally, when I didn't receive it by today, I felt to need to find out why.

So, I created a trouble ticket on their website asking what was up.

Within an hour, I had a response. It was explained that two of the items I had ordered were not in stock. Now, we all know that they have a history of showing more stock than they have, and I thought they had ironed out that issue. Regardless, within two hours of my initial complaint, the two items that were out of stock were cancelled, and the rest of the order was processes and SHIPPED. I have the invoice in my email.

So while Northerner may still have a couple of issues to sort through, I would like to give them credit where credit is due, they are trying.

However, I haven't completely forgiven them yet; I will let you all know what the quality of the snus is like when it gets here.

[Thunder_Snus]

The thing is stock inventory is not hard to keep track of. It's not exactly 1950 anymore. It could be a barcode system or simply saying hey we added 500 of this product and then having the system subtract anything ordered, the process is not exactly difficult to setup and maintain.

[Frankie Reloaded]

Thea are offering free shipping to EU at the moment. I just ordered 2 megapacks

[GoVegan]

Cool! Sounds like Northerner is getting back on track.

[Skell18]

10 for 6 offer on general for you lucky US peeps too!

[GoVegan]

10 for 6 offer on general for you lucky US peeps too!

Yes but a lot of places are selling General right now for about a buck. Now if the would add Ettan to that sale...

[Skell18]

Yes but a lot of places are selling General right now for about a buck. Now if the would add Ettan to that sale...

I can;t see it happening, not until I rule the world anyway! That way we could buy snus here in the UK and I would keep all the good stuff for us and specially elected people in the US lol

[Ainkor]

While I did get mine in 4 days, I really would have preferred to use the coupon they sent me because my points were taken away in the changeover. They expire this month and I wasn't going to order again until next month.

Just happened to send it 1 day after I ordered.

Still not sure about them.

[halocog]

I can't complain about them. The out of stock thing happened to me once, they gave me my choice of any snus on the site in the same amount of cans for no extra charge.

[Zimobog]

mistahARK, Northerner's site may say "shipped" but what does the UPS tracking site say? They changed my order to "shipped" and UPS said they never dropped it off for like a week after that. Good luck! I hope it turns out better for you than it did for me!

[Paco]

Glad I saw this as I was going to make another thread instead of looking for buried Northerner ones. The 10 for 6 deal is pretty interesting but it still shows free shipping on General to the USA on the site and this doesn't apply when I add the 10 cans to my checkout so basically you can't get both which is fine but they should update the site. I'm actually considering making an order through them to take advantage of this deal and as the free shipping doesn't apply I'm considering adding 10 or so random cans that I've been wanting to try because hell the shipping isn't much different. The tax still sucks bad and there's no way I'm going to pay $6 for one can of N&J no matter how bad I want to try it. Someone convince me I'm not crazy to make an order through them now using UPS Ground because I'm close to pulling the trigger lol.

Btw you can't add 5 of one kind of general and 5 of another you need to make it 10 which sucks.

[Zimobog]

I would rather pay more for snus I get than less for snus I don't get. It's your money, bro.

[Paco]

^ Ya I know and under normal circumstances I would just buy from BS or SC and just place a big order but money is friggin tight and supposedly they are trying to be better. It would be a home run for me right now if I got it in a timely manner but I don't know if its worth the gamble lol.

[mistahARK]

Yep I know that trick too, I actually got the UPS invoice.

[SpainZaragoza]

very bad, toque quit snuff returned unsent no tracking number, wrong wrong