Hey guys, it's been a while since I've posted here on SnusOn, but I wanted to drop by and ask a question about a recent delivery SNAFU.
I had a large order that was held up by UPS. It was mailed out on July 1st, and made its way to Houston very quickly and was delivered by UPS on the 6th or 7th. The only problem was that it was delivered to the wrong address. Three weeks later, UPS finally admitted on the phone that they'd delivered it to the wrong address. Suddenly the tracking information changed from "Signed for by _______, July 6th" to "Package refused at delivery address, July 17th." Then it was over the weekend, and Monday they called and said they'd deliver to my house before 10:30am as a special "Express delivery order." I waited until 11am with still no delivery. I called the local UPS to give them more of my frustration, since I went in to work late after they told me it would be delivered that morning. They put in a Hold on the package, and the next day I made it in after work to get it. Sure enough, the package was relabeled with a special notice to "deliver by 10:30am" the previous morning. Sigh. (Seriously, why the fark didn't they contact the shipper or the recipient if it was refused? And the refusal notice being so long after the delivery was signed for makes me think it actually was in someone's possession for a while and UPS went back and picked it up.)
Anyhow, that's a long story, but really what I'm interested in is the condition of my snus. It seems to taste... alright. It's certainly not bone dry (maybe a bit drier than most fresh snus deliveries I'm used to), but it may have lost a little bit of its flavor after being out for over three weeks. Still, it doesn't taste horrible, so what I'm really concerned about is TSNA levels and nicotine levels.
I'm not sure if the UPS warehouse is climate-controlled, so in the worst case scenario, the snus rolls were left out in a hot Texas warehouse almost 3 weeks. How would this affect the carcinogen levels? I know they elevate when the snus is stored hot, but I'm not sure how quickly they would rise, or if they would rise much assuming the warehouse was kept room-temperature.
Finally, would you guys suggest that I press BuySnus to try to get a refund and/or identical order re-shipped?
Any help or suggestions?
I had a large order that was held up by UPS. It was mailed out on July 1st, and made its way to Houston very quickly and was delivered by UPS on the 6th or 7th. The only problem was that it was delivered to the wrong address. Three weeks later, UPS finally admitted on the phone that they'd delivered it to the wrong address. Suddenly the tracking information changed from "Signed for by _______, July 6th" to "Package refused at delivery address, July 17th." Then it was over the weekend, and Monday they called and said they'd deliver to my house before 10:30am as a special "Express delivery order." I waited until 11am with still no delivery. I called the local UPS to give them more of my frustration, since I went in to work late after they told me it would be delivered that morning. They put in a Hold on the package, and the next day I made it in after work to get it. Sure enough, the package was relabeled with a special notice to "deliver by 10:30am" the previous morning. Sigh. (Seriously, why the fark didn't they contact the shipper or the recipient if it was refused? And the refusal notice being so long after the delivery was signed for makes me think it actually was in someone's possession for a while and UPS went back and picked it up.)
Anyhow, that's a long story, but really what I'm interested in is the condition of my snus. It seems to taste... alright. It's certainly not bone dry (maybe a bit drier than most fresh snus deliveries I'm used to), but it may have lost a little bit of its flavor after being out for over three weeks. Still, it doesn't taste horrible, so what I'm really concerned about is TSNA levels and nicotine levels.
I'm not sure if the UPS warehouse is climate-controlled, so in the worst case scenario, the snus rolls were left out in a hot Texas warehouse almost 3 weeks. How would this affect the carcinogen levels? I know they elevate when the snus is stored hot, but I'm not sure how quickly they would rise, or if they would rise much assuming the warehouse was kept room-temperature.
Finally, would you guys suggest that I press BuySnus to try to get a refund and/or identical order re-shipped?
Any help or suggestions?
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