Northerner Delays

[GoVegan]

Vegan bro only thing i dont understand is that tracking number they gave you.. i know it was fake but did they actually mail something out?? I really dont get it.. was someone just messing with you with a random number??

Who knows? I don't think it was a random number as it was in the correct format even though the number doesn't work at all. My guess is that the number is generated before the product is actually shipped. It could have been that the box was ready to go out but Northerner realized they were out of stock on the products I ordered and stopped it mid way. I do know that they are able to track their packages from start to finish to include the person that signed for it so why they kept telling me it was sent is anyones guess. They are shipping my order out tomorrow and I am just hoping to get it before the weekend but my guess is it will be here sometime next week. I will keep you posted when it comes in. I am really getting sick of General Portions and even Granit mini's at this point.

[snakebit]

I am a recent Snus convert. (previous dipper)
I found out about Snus online and Northerner was the first place I came across when I was ready to try.
First 5 or 6 orders went as smooth as buying a book on Amazon!

Then suddenly I had to start having it shipped to my workplace so it could be signed for. No big deal.
Then 2 orders ago I get a lengthy delay in shipping because of 1 oos item out of the 10 or so different products I chose. (I am pretty sure it showed as available when I made the order) However, after opening a ticket, Emma explained the 1 item was oos and asked if I was willing to make a substitute. I stated by all mean substitute ANYTHING she wanted. Even send 2 shipments and charge me for shipping. But please send me SOMETHING so I wouldn't have to live on Camelsnus. lol

But I finally got my fill when the order I made a few days ago was about $65.00 of product and when they charged my credit card it was with $40.00 tax!

I thought it was a mistake. I opened another ticket and explained to Emma that surely there was an error and to just cancel the order. She replied back that the order was cancelled.

However, my card was charged for the full 120.00
120 bucks for 65 dollars of Snus? Seriously?
Did this PACT stuff really increase my tax from say $13.00 to $40.00??

The final nail is my credit card has not yet been reimbursed. I am hoping this is just a delay of some kind.

In summary, Northerner was so easy to do business with when I became a snusser, that I really took it for granted. I don't now!

Can someone from Texas verify that the PACT tax really is this severe? If so, I will at least not blame Northerner for the sticker shock. But I got a feeling they messed up somewhere.

[thekabsin]

The tax really is that severe. Here in mass I used to pay four dollars a can average and now it is at eight dollars a can average. I can't complain when it comes to getting what I ordered in a timely manner but northerner has been horrible as of lately.

[Lcarvone]

The tax really is that severe. Here in mass I used to pay four dollars a can average and now it is at eight dollars a can average. I can't complain when it comes to getting what I ordered in a timely manner but northerner has been horrible as of lately.

I have a question....is the PACT tax something that is generated and listed on your Northerner invoice at the time you order or some additional amount added on at the time of actual shipment?

[snakebit]

I have a question....is the PACT tax something that is generated and listed on your Northerner invoice at the time you order or some additional amount added on at the time of actual shipment?

I'm sure the tax was accounted for at the time of my order while "checking my cart out". but I didn't pay close enough attention because I would have STOPPED as soon as I would have seen $120.00!!

I gotta admit that I kinda feel bad for Northerner. They had a well oiled machine when I first became a customer. Ordering from them was like clockwork start-to-finish.

I don't think they messed all that up on purpose. Just no reason to cause problems they didn't have earlier. Nope. This is the net result of the greatest country in the history of the world PURPOSELY demoting itself. I'm 53 years old. I watch this crap in dismay.

Rant over. LOL. sorry.

[russki]

I'm sure the tax was accounted for at the time of my order while "checking my cart out". but I didn't pay close enough attention because I would have STOPPED as soon as I would have seen $120.00!!

I gotta admit that I kinda feel bad for Northerner. They had a well oiled machine when I first became a customer. Ordering from them was like clockwork start-to-finish.

I don't think they messed all that up on purpose. Just no reason to cause problems they didn't have earlier. Nope. This is the net result of the greatest country in the history of the world PURPOSELY demoting itself. I'm 53 years old. I watch this crap in dismay.

Rant over. LOL. sorry.

Congrats on converting and welcome to the forums.

Read through your situation and it does seem like you got way overtaxed...most likely seems like some kind of clerical error, although it is possible the tax is just that high, I'm not sure as I live in Indiana myself (I pay around $0.60 a can from Northerner I believe). The tax is added at the very last page as you are about to make your purchase, so you would be aware of exactly how much you paid. You should have an invoice that tells you exactly how much tax was charged for each item as well.

[snakebit]

PACT lunacy

Thanks for the welcome!

Here is the "Detail" of the order.


Name Status Date updated Stock Quantity Price
Thunder Coola ES, Portion Canceled 05/09/2011 500+ 10 $ 31.90
Discreet Peach, Pouches Canceled 05/09/2011 101-500 10 $ 16.80
Discreet Emerald Ice, Pouches Canceled 05/09/2011 101-500 5 $ 8.40
Discreet Cool Mint, Pouches Canceled 05/09/2011 101-500 5 $ 8.40
Item total: $ 65.50
Tobacco tax: $ 40.80
Vat: $ 0.00
Delivery cost: $ 14.65
Total: $ 120.95


Don't think it's clerical. I'm stunned. Pre-PACT, taxes would have been about $13.00

[russki]

Just looked up the tobacco tax for Texas, smokeless products are taxed as follows.

Other Tobacco Products (smoking and chewing tobacco, snuff)
2011 (Sept. 1, 2010 - Aug. 31, 2011) $1.13 per ounce

Apparently that seems to be on par with what they charged you...which is ridiculous.

[Lcarvone]

Man that sucks...I feel kinda bad because my order (which also is still pending) of 4 cans and a couple trial packs had a tobacco tax of 68 cents to ship to NC (12.8% Wholesale Price)

[CoderGuy]

Thanks for the welcome!

Here is the "Detail" of the order.


Name Status Date updated Stock Quantity Price
Thunder Coola ES, Portion Canceled 05/09/2011 500+ 10 $ 31.90
Discreet Peach, Pouches Canceled 05/09/2011 101-500 10 $ 16.80
Discreet Emerald Ice, Pouches Canceled 05/09/2011 101-500 5 $ 8.40
Discreet Cool Mint, Pouches Canceled 05/09/2011 101-500 5 $ 8.40
Item total: $ 65.50
Tobacco tax: $ 40.80
Vat: $ 0.00
Delivery cost: $ 14.65
Total: $ 120.95


Don't think it's clerical. I'm stunned. Pre-PACT, taxes would have been about $13.00

LOL Looks like WA taxes. One roll of General costs 87 bucks shipped.

[BrianC]

For once in my life I feel fortunate to live in Ohio. Smokeless tax here is 2% of wholesale which amounts to a couple of bucks a roll. Its not PA but I will take it. I do worry like hell though that it won't stay this way for long. If I was in some of these states I would have to quit, which would likely never happen so I would probably turn into a smoker again which would be horrible.

[snakebit]

I don't pretend to understand the ridiculous new tax laws, but it is very unlike Texas.

And it doesn't simply apply to smokeless tobacco sold to a Texan. I can buy that goofy Camel snus for $3.88 total at the corner store. ( which I will do until I get a game plan together)

So from my vantage point, suddenly and without public fanfare, I got told very sternly NOT to buy a specific product from some place in Pennsylvania. Seems like I woke up and my absolute freedom of enjoying the personal freedoms of living life full have been seriously trampled.

I'm stunned frankly.

[GoVegan]

I agree snakebit - this whole thing is ridiculous! The government acts very concerned if I am trying to spend money on online gambling, tobacco or alcohol but it doesn't give a crap if I need to pay $5 for a gallon of gas to get to work. We still have warrant-less wiretapping going on, we are still imprisoning people without a trial, we are still torturing people, we are still controlling the media in what they can report about in any conflict we are involved in and we are still sticking our noses in other peoples business. The best part is we are paying for all of this through taxes.

[Premium Parrots]

hence the reason I sell snus here. there are plenty of people in high tax and banned states/countries that need a different source.

[Lcarvone]

Maybe I should stock up too...being in NC with two large tobacco companies in state may give me slight edge to anything extravagant since they carry some weight in Raleigh I imagine. But if the price benefit of snus gets out of whack with ciagrettes then I imagine many may be like BrianC and consider, at least in theory, going back to smoking full time. I myself with my limited stash of virtually expired General stuff from the far away mall plus a couple tins of Camel junk has me cut my Newport intake by a quarter