http://www.snuson.com/forum/showthre...bout-customers
As mentioned in that topic there was a mix up with my order where I had ordered Jakobsson's Wintergreen and received General Wintergreen instead (nasty shit). I have since received an email stating that they were having problems with part of their email/contact side of things and that is why I hadn't heard anything from them for some time.
I was told that I could either have my credit card refunded back or have what I ordered sent to me along with some freebies in a future order. I chose to receive what I ordered plus the freebies.
So as a man of my word I am issuing an apology to the people at Premium Snus, they are going to take care of the problem and even throw in some extra for the trouble.
As mentioned in that topic there was a mix up with my order where I had ordered Jakobsson's Wintergreen and received General Wintergreen instead (nasty shit). I have since received an email stating that they were having problems with part of their email/contact side of things and that is why I hadn't heard anything from them for some time.
I was told that I could either have my credit card refunded back or have what I ordered sent to me along with some freebies in a future order. I chose to receive what I ordered plus the freebies.
So as a man of my word I am issuing an apology to the people at Premium Snus, they are going to take care of the problem and even throw in some extra for the trouble.
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