northerner.com

[muddyfunkstar]

Might be worth us all editing important information out of our account details, huge security risk here.

[muddyfunkstar]

Might be worth us all editing important information out of our account details, huge security risk here.

Nope, can't do that because I'm a dutch man.

[Mill]

I could not resist it and tried to log in just to see.......thinks I am a guy in Ontario.

Tempting to send him an e-mail and ask if he is getting to my account when he logs on.

[Ripantuck]

Many years ago, I worked in Trust Banking and there were only 3 or 4 Trust Computer systems available and none were very sophisticated by todays standards.
So, if a better system was desired all the info. Had to be transferred by hand. This amounted to several hundred pieces of info. For each account or sub account. Some pieces were extensive such as transaction history for at least a year, which amounted to thousands of transactions in many cases. In order to save money all banks I worked for used unpaid overtime to do these comversions. With ongoing operations and conversion work everyone was exhausted for months at a time and most customers accounts were FUBAR. This is the mentality that brought us the worldwide Banking crises. No common sense by decision makers. The decision makers, of course, didnt participate in the sweat shop working
conditions, nor did they field the customer complaints.

Sounds like the Northerner learned their management skills from pampered Bank executives or perhaps Government bureaucrats.

[Frankie Reloaded]

People are being given access to others addresses and personal info.

And to the info on other people drug use (from their previous orders), which has a potencial for abuse (if your employer forbids all tobacco use as they sometimes do in the US. I just logged in perfectly normally using my email and password, and it showed me some guay in Germany. Before that I thought people forgot to log out, but this was from a clean unlogged page using my Slovak email for chrissake!

[Frankie Reloaded]

I could not resist it and tried to log in just to see.......thinks I am a guy in Ontario.

Tempting to send him an e-mail and ask if he is getting to my account when he logs on.

I did that to a man with a rock singer name I got instead of my account and - no, he did not get my name when logging. Seems N. is using some very advanced fuzzy logic...

[crullers]

I could not resist it and tried to log in just to see.......thinks I am a guy in Ontario.

Tempting to send him an e-mail and ask if he is getting to my account when he logs on.

I'm a guy in Ontario so logged in. It's showing me as another guy in Ontario!

[solonor]

MAN!! they no longer send to turkey! NOOOOOO!!!!!!!!

[scottishsnusser]

I can get into my account and it seems correct. However, I can't pay by card any more. It only seems to want me using bank transfer. Strange and a total hassle. Hope that changes!

[Skell18]

Guys check your accounts urgently, just checked mine and someone was trying to order a roll of that northerner citrus stuff and had changed my name and contact details!! SERIOUSLY ANGRY ABOUT THIS!!!

[squeezyjohn]

It's hard to know what to do in this situation!

On the one hand - they are accidentally sharing our addresses and names with random people through the new site's complete failure. However - I have tried to check and they can't change your password once in unless they know the old one - and as far as I can tell they're not storing my card details as I have to enter it myself if I want to order.

But ... it does look as if they are allowing Swedish Match sales with the EU shipping checked ... at least for the moment. And I really like Swedish Match products. I am in a bit of a quandry about this one.

Cheers

Squeezy

[Snusdog]

You might want to stay logged out unless you are actually using the site.

I wonder if this would keep your account from being crossed with other open accounts.

I have been logged out and there is no activity or orders in my account........

Regardless............how this site is still up (instead of the old one) is mind boggling.

Every day it seems they are digging a deeper and deeper mess to have to climb out of

If people are buying snus and it is being shipped to other people........they are going to have an endless and expensive mess that will take months for them to resolve.

The only thing I can think is that if the cross up we see is not actually what they see.........then maybe the right account gets the right snus.

Anyway

Step 1: Take new site down

Step 2: put old site back up

Step 3: fire the entire IT department

[Mill]

It's hard to know what to do in this situation!

On the one hand - they are accidentally sharing our addresses and names with random people through the new site's complete failure.



Squeezy

At this point it is not an accident. They have a massive security issue, they know it yet they are not pulling the site to fix it.

Like many here I have had mistakes with Northerner but I don't think I ever complained before this thread. In the past I always tried to make positive comments about them and am grateful for the fact that they opened up in the US.

They have information on the site that would really help as far as the potential for identity theft and they are ignoring that obligation to protect the privacy of their customers.

Does anyone have a phone number for Northerner?

[Mill]

Snusdog....you forget Step 4: apologize for not giving people time to redeem their points prior to exposing the entire customer to the entire Nigeria identity theft industry.

[lxskllr]

They have information on the site that would really help as far as the potential for identity theft and they are ignoring that obligation to protect the privacy of their customers.

I tried logging in, and I apparently can't remember my login credentials. Do they store card info? If not, it isn't a huge disaster /yet/. One thing everyone needs to do though is check your passwords. Many people reuse passwords for sites, and if someone gets in your account, they'll have a password and email they may be able to use on other sites.