northerner.com

[scottishsnusser]

lol, it appears to be working for me now. Thanks.

[lxskllr]

lol, it appears to be working for me now. Thanks.

Skell's awesome. I wonder if his card works for Americans too?

[Skell18]

I used Skell's credit card details though!

I do expect some of what you ordered!

[Skell18]

Skell's awesome. I wonder if his card works for Americans too?

Its an AMEX so don't see why not LOL

[jyyns]

I ordered from Northener like 4 days ago and the order is still pending, they haven't been replying to my queries. Has anyone had any difficulties with orders from northener lately? Am I gonna get my money/snus back

[LordJ]

Has anyone had any difficulties with orders from northener lately?

Does Howdy Doody have wooden balls?

[Premium Parrots]

I ordered from Northener like 4 days ago and the order is still pending, they haven't been replying to my queries. Has anyone had any difficulties with orders from northener lately? Am I gonna get my money/snus back

Have you read this thread??


don't worry one day northerner may get this fiasco straightened out......hopefully

[Premium Parrots]

Does Howdy Doody have wooden balls?

lmao


now that there is funny

[OregonNative]

I thought I'd post this reply that I received from the Northerner "help desk". I contacted them telling them about some of the issues we've all been having, and this is the response. I asked about our points, as well as the layout of the site. I also gave them a link to this post so they can see that many of us are unhappy about the changes. Here is the response.

"Dear -------,


I am sorry however this is our new website. We are experiencing some problems and I am sorry for that. In our new website, we do not have bonus points I am afraid. We will compensate bonus points. You will receive coupons that will compensate for the lost bonus points you had on our old site. Not sure how long before the coupons will be distributed but it should be soon.


If there is anything else I can do for you, please feel free to contact me.


Thank you, Amy


With best regards,
Northerner Help Desk"

[Reynard]

I seem to be able to checkout with every snus on the planet, even with 'Europe' as the destination, what's the craic with that? Awesome if its the case.

[Premium Parrots]

.......but any purchases from the new website get no credits, points or coupons untill we figure this out. If its even possible to get all the glitched resolved

great.......not.


8 days, no status on shipping and no answers to my emails.

[Reynard]

F**k. Sorry to hear that mate. Maybe I'll order some stuff from Gevorg in the meantime.

[jyyns]

Have you read this thread??


don't worry one day northerner may get this fiasco straightened out......hopefully

too busy to read.

[Mill]

I thought I'd post this reply that I received from the Northerner "help desk". I contacted them telling them about some of the issues we've all been having, and this is the response. I asked about our points, as well as the layout of the site. I also gave them a link to this post so they can see that many of us are unhappy about the changes. Here is the response.

"Dear -------,


I am sorry however this is our new website. We are experiencing some problems and I am sorry for that. In our new website, we do not have bonus points I am afraid. We will compensate bonus points. You will receive coupons that will compensate for the lost bonus points you had on our old site. Not sure how long before the coupons will be distributed but it should be soon.


If there is anything else I can do for you, please feel free to contact me.


Thank you, Amy


With best regards,
Northerner Help Desk"

Thanks very much for posting that.

[squeezyjohn]

Just to take a little break from all the much-deserved Northerner bashing ...

Anyone remember this thread

They were capable of not only great customer service - but also supporting the little-guy and coming here direct to talk openly with us about issues that were big for us. Sadly I think the days of Frank coming on here are over - but it might show some newer members that Northerner weren't always a faceless corporate entity - in fact a lot of us felt like we knew them personally - but not any more.