northerner.com

[Roo]

it loaded for me but took forever.

[Frosted]

Working....quite like it.

[Skell18]

Working here and I have qualified for the jaks promo, woop!

[Bigblue1]

Well After I typed in the full address it worked. Musta been something with the cookies. I noticed when I just typed in nor and return it sent me to snusen.com which has a moose associated with it. Maybe they have yet another sister site in the works. But yeah like the look, haven't navigated it yet tho.. Hope everybody get's their points back.....

[Skell18]

I had an issue with points few weeks back when they canned snusuk, they sad they would put them back once I make a new order so won't be any issues.

[ProudMarineDad]

I usually use getsnus.com but the link is not valid anymore. Has Northerner dropped it? I had over a 1000 points there.

[phantom]

I made a mock order I don't get t he prices it says one thing then something else. likethis Odens Kanel 2.81 as low as 5.11

[Kaplan]

The webpage is now available but I still can't order anything. After I want to pay with my credit card it says: AmountNotEqualOrderLinesTotal ()
...there is nothing wrong with my credit card

I have no idea why. Maybe the new webpage has some bugs.

I get the same thing. Maybe I'll try again tomorrow.

[phantom]

Product Qty Subtotal
Rothbrix Brown, 18g, Portion Snus 10 $23.75
Jakobssons 5-pack, 100g, Strong Portion Snus 1 $0.00
Subtotal $40.02
Shipping $7.87
Tax $7.91
Gift Cards $0.00
Grand total $55.81
$0.0
I just can't figure it out.

[Premium Parrots]

ok it sucks big time. Why oh why did they have to change the site? And I'm REALLY pissed off about my points. I wouldn't mind loseing a few points but I had about 1500 points and in my mind that equals at least $60 that was apparently stolen from me. They could have at least warned us to use our points or lose em. This site is hard as hell to use. I just don't understand why it was changed.

Now I'm a GOLD member but I see no discount or any benefit to that. Give me back my points please.

Theres going to be a shit-ton of questions about how to manuver the site and the prices. I will tell you that once you put an item in your cart the tax is added on automatically and there is no notification of this anywhere. I placed an order so I could get the freebie 5 tins of jaks and when I went to pay I'm going thru the procedure and I click on mastercard then click on pay and suddenly my order was placed. WHICH CREDIT CARD DID THEY TAKE THE MONEY FROM??? I never put in any card number!! I never recieved a confirmation email either. But the order is in my order history. I hope this helps answer some of the questions.




end of rant

[squeezyjohn]

I had a look at my latest order which hasn't arrived yet despite being sent from the US warehouse ages ago. it was $18.29 + $6.52 shipping - but the total was $99.24

As the americans would say "you do the math" ......... s

[halocog]

I hope they get this mess sorted out. I ordered exclusivly from them because they're the most affordable on shipping. And I had a free roll coming on my next order

[Darwin]

Web site designer=vicious sadist. Tell me I'm wrong.

[Snus Boost]

I don't like the new lay out or the fact that they burned me for my points. However the real problem is I went to add 1 can of Ettan portion to the cart and it was $6.88 + tax? They can keep it for that price. I have been thinking about quitting anyway and this is probably going to be what makes that thought an action.

[squeezyjohn]

Northerner have a previous track record of making complete balls-ups of big administrative changes. This doesn't surprise me in the least.

The only thing that does surprise me is that they can keep on making the same mistakes year after year and totally fail to provide a good customer interface backed up by great customer service as the priority for an online shopping company. It's not rocket science!