So early this AM, probably around 2 or something, I placed an order on Northerner for 10 cans. Long story short, as I was confirming my CC# i realised the address was an old address, no idea who lives there now. I tried to press cancel, but it as too late.
I immediately went to helpdesk and put in a ticket to have my address changed, but the automated reply I got back, mentioned that they are swamped with tickets so it could take awhile to get around to mine. I came on here and read someone recently waited about 5 days... on Northerner facebook page, more of the same.
If my order has a ticket attached will they see it, or do you think they won't get around to my ticket and ship my order out to the wrong address. If they do, am i just screwed out of an order? Is there anyway to circumvent standard help desk in the case of time sensitive issue? I know they are probably bombarded with tickets about people waiting for orders or getting wrong orders... but mine is more like... "PLEASE DON'T SHIP!!!" ... complete opposite.
I immediately went to helpdesk and put in a ticket to have my address changed, but the automated reply I got back, mentioned that they are swamped with tickets so it could take awhile to get around to mine. I came on here and read someone recently waited about 5 days... on Northerner facebook page, more of the same.
If my order has a ticket attached will they see it, or do you think they won't get around to my ticket and ship my order out to the wrong address. If they do, am i just screwed out of an order? Is there anyway to circumvent standard help desk in the case of time sensitive issue? I know they are probably bombarded with tickets about people waiting for orders or getting wrong orders... but mine is more like... "PLEASE DON'T SHIP!!!" ... complete opposite.
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