Odenssnus - wrong address

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  • Jean78
    Member
    • Apr 2009
    • 97

    Odenssnus - wrong address

    Hi,

    I've ordered snus from Odenssnus, but somehow they shipped the goods to my old address. I sold the house and moved a year ago, and Friday the new owner emailed me and told me that he has envelope that smells a lot like snus. Has anybody experienced like this from Odenssnus?

    I've wrote an email to Odenssnus Saturday, but no response. And I've just tried this mail alexander@odenssnus.com. Do you guys know if there are a chance that this Alexander will read my mail and perhaps answer.

    And yes; I wrote my new address when I ordered last week. I have the confirmation mail where my new address are in the bottom.

    The problem is that my old town is an hours drive from my new and I'm not planning to go there in the nearest future. It is furthermore concerning that Odenssnus suddenly uses my old address even tho I stated my new one. An solution can be that the new owner of the house ships the goods to my new address, but I frankly dont think that I should pay for shipping twice.

    Jean
  • Jean78
    Member
    • Apr 2009
    • 97

    #2
    Update:

    Alexander are fast at the mail and he will send me a new package with the snus I ordered to the right address.

    Great service when mistakes are made.

    Comment

    • Snusdog
      Member
      • Jun 2008
      • 6752

      #3
      Glad it got sorted out...enjoy the snus!
      When it's my time to go, I want to die peacefully in my sleep, like my uncle did....... Not screaming in terror like his passengers

      Comment

      • Jean78
        Member
        • Apr 2009
        • 97

        #4
        Thanks.

        Comment

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