I put in an order this past Friday with buysnus. I haven't ordered from them in awhile, but it always took 4 or 5 days to get to me. Northerner is by far the slowest, as it's been seven months and I still haven't received my order. :mrgreen:
Who will arrive first?
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Originally posted by justintemplerOriginally posted by superdevil...Northerner is by far the slowest, as it's been seven months and I still haven't received my order. :mrgreen:
In my mind, it was Northerner's fault that customs snatched my order. Anyone that had the same experience would probably feel the same way. I don't like Northerner, and I don't like anyone that makes excuses on behalf of them for not bothering to respond to me in seven months. They're not that busy, just that shitty. Sorry if that's your favorite company, but it ain't mine. Don't hate me for truthfully stating my experiences and opinions.
Now if you don't like me, leave me alone, cause I can get real nasty if I want to. :twisted:
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Originally posted by superdevilOriginally posted by justintemplerOriginally posted by superdevil...Northerner is by far the slowest, as it's been seven months and I still haven't received my order. :mrgreen:
In my mind, it was Northerner's fault that customs snatched my order. Anyone that had the same experience would probably feel the same way. I don't like Northerner, and I don't like anyone that makes excuses on behalf of them for not bothering to respond to me in seven months. They're not that busy, just that shitty. Sorry if that's your favorite company, but it ain't mine. Don't hate me for truthfully stating my experiences and opinions.
Now if you don't like me, leave me alone, cause I can get real nasty if I want to. :twisted:
I have not been pleased with Northerner, as of late, either. Nothing THAT bad though. It sounds like an isolated incident and hope it doesnt happen to me. I guess they could just hold onto that snus for me, cause Id try real hard not to pay it. Sorry dude.
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Youre totally full of shit. In fact, youre so full of shit I believe youre going to float away. lets fight. It's on like Saigon! :wink:
I have not been pleased with Northerner, as of late, either. Nothing THAT bad though. It sounds like an isolated incident and hope it doesnt happen to me. I guess they could just hold onto that snus for me, cause Id try real hard not to pay it. Sorry dude.
Strike two- at least have the decency to call me back or email me a response. I wasn't asking for a handout, I wanted to know if declaring packages in that fashion was norm for the company, and if so how does anybody receive a package from them without getting snagged by the Man? To not bother responding to me after placing three calls (at my expense) internationally, or any number of emails, well that just smacks of arrogance and poor business acumen. I'm not going to keep beating a dead horse, but damn, that's what happened and that's how I feel, and I hate somebody to cry bullshit. I'm sure if it was to happen to him he'd be up here pounding his chest talking about how horrible Northerner is. :roll:
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Originally posted by superdevil... after placing three calls (at my expense) internationally, or any number of emails ...
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OK, I am gonna be more blunt here than maybe I should.
It is a customs issue, NOT a Northerner issue. Customs issues are NEVER the issue of the shipping company, it is always only an issue between customs and the recicevee. And that is common sense for anyone who has things shipped to them from overseas.
I would suspect no shipping company would respond to you if you were coming off as telling them it is their fault. Customs issues are never the fault of the shipping company, it s always the responsibility of the receiver to do what is necessary to get the shipment cleared through customs. And the fact that you siad you wee questioning why Northerner included the required shipping documents indicates that is exactly how you came off.
I would have ignored your e-mails as well.
And btw, others have had charges placed by customs. It seems to only happen when shipped via UPS, but they just paid what customs told them to pay, or rejected the package. Not a single one of them thought that this had anything to do with the company that sold them the snus. It isn't!!!
Again, just beng blunt here.
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My understanding, it is legally requred. Buysnus does it as well.
So you posted here on snuson for about a month last July, then about a month or 2 later customs snags an order for 5 cans of snus and you make all these international phone calls and emails but not one post about it here on snuson? ummm ok
OK, I am gonna be more blunt here than maybe I should.
It is a customs issue, NOT a Northerner issue. Customs issues are NEVER the issue of the shipping company, it is always only an issue between customs and the recicevee. And that is common sense for anyone who has things shipped to them from overseas.
I would suspect no shipping company would respond to you if you were coming off as telling them it is their fault. Customs issues are never the fault of the shipping company, it s always the responsibility of the receiver to do what is necessary to get the shipment cleared through customs. And the fact that you siad you wee questioning why Northerner included the required shipping documents indicates that is exactly how you came off.
I would have ignored your e-mails as well.
It's my understanding that what Northerner wrote on the customs slip was unnecessary, and from what I've gathered is not their normal MO. I very politely asked what the deal was, and if they were going to offer me any resolution. A simple "it's not our fault, sorry it happened" probably wouldn't have made me happy, but it would have been better than dead silence. If you run a company the way you suggest, then it would no doubt be dead in the water before it left the ground. If Northerner feels that they're big enough to act as arrogant as they did in my case, then more power to them and more power to anyone that thinks that that's OK. It's not, nor will it ever be good business acumen, but then again maybe my standards are a little high. See, I expect good customer service and to actually receive my product when I place an order, so I guess I'm in the wrong here.
And btw, others have had charges placed by customs. It seems to only happen when shipped via UPS, but they just paid what customs told them to pay, or rejected the package. Not a single one of them thought that this had anything to do with the company that sold them the snus. It isn't!!!
Again, just beng blunt here.
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Originally posted by superdevil"Swedish Snus Tobacco, TAXABLE TAXABLE"
But one thing seems to be wrong. Everyone in the E.U. has to place a customs-sticker on packages that are sent outside the EU, so if Northerner writes something like "Swedish Snus Tobacco", I think it's just a proof of their law-abidingness. But why the hell should they write "TAXABLE TAXABLE"? Are you sure that Northerner wrote that and not some asshole in the customs office, or a USPS-worker?
BTW, I visited the local customs office only two times in my life (knock on wood), but both times undoubtably a worker from the postal service marked the package as "(possibly) taxable".
Cheers!
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Originally posted by chainsnuserOriginally posted by superdevil"Swedish Snus Tobacco, TAXABLE TAXABLE"
But one thing seems to be wrong. Everyone in the E.U. has to place a customs-sticker on packages that are sent outside the EU, so if Northerner writes something like "Swedish Snus Tobacco", I think it's just a proof of their law-abidingness. But why the hell should they write "TAXABLE TAXABLE"? Are you sure that Northerner wrote that and not some asshole in the customs office, or a USPS-worker?
BTW, I visited the local customs office only two times in my life (knock on wood), but both times undoubtably a worker from the postal service marked the package as "(possibly) taxable".
Cheers!
And customs definitely tried to overcharge me, by at least 45.00 as far as I could tell. That's not Northerner's fault, that's the inept customs officials I strive so hard to avoid. That's the only time I've ever had to visit the customs office in person, the other run in I had with Customs was when they held a bottle of cologne shipped from Frankfurt- I payed (over the phone) a whopping 2.20 tax fee.
Thanks for understanding my anger. :wink:
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