Northerner 10th Anniversary 26Sep09-1Nov09 Specials

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  • PsychoHazard
    Member
    • Oct 2009
    • 267

    Originally posted by truthwolf1
    Received my order today from ordering during the promotion and I did not receive my FREE can and also was charged the $7... something for shipping.
    At the time I thought the charge would just be taken off once shipped but I was wrong.

    I filled out the form on the contact us link to voice a complaint.

    Is that the best place to contact them?

    For the most part I have never had any real problems with northerner but to throw up a promotion and not honor it, if that is what is going on is very bad practice.
    I'd say that would probably be the first place to try. Give it a day or two for a response though. As I learned, impatience gets you nowhere (unless you like being picked on by sage and PP for overreacting). ops:

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    • truthwolf1
      Member
      • Oct 2008
      • 2696

      Originally posted by PsychoHazard
      I'd say that would probably be the first place to try. Give it a day or two for a response though. As I learned, impatience gets you nowhere (unless you like being picked on by sage and PP for overreacting). ops:
      Response came and my FREE can is on it's way!

      They did however state that I picked the 7 dollar UPS option and not the free checkout option. That is true but it was hard to pick a FREE option when it did not exist at the time on the US warehouse page.

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      • PsychoHazard
        Member
        • Oct 2009
        • 267

        So, does anyone know when they're going to announce the winner of the 450 cans? The original announcement said the 2nd, but it's well past that and I haven't seen anything yet.

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