OH! NO! The Northerner did it again

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  • N0mad
    Member
    • Nov 2009
    • 550

    OH! NO! The Northerner did it again

    OH! NO! The Northerner did it again

    After my visit to Sweden in April 2001 on a business trip I started purchasing from Frank at The Northerner, there were no other reliable on-line stores at the time from which to purchase Snus that I was aware of.

    Back then it seemed like Frank handled every order personally because he was the sales guy, customer service person and shipping department all rolled into one. The same issues existed in 2001 that exist today, shipping times from Sweden which have always been a little inconsistent and require some patience with the Swedish Post very much like the USPS. My last order came out of the USA distribution center and the quality product arrived as expected, their investment in this location is a testament to their commitment in quality and service to the US market.

    I must say that Frank and his company have done an outstanding job and I can only think of two or three times in nine years I have had to contact them for a customer service issue. I would like to thank Frank and his organization for their outstanding level of products and service they have provided all of us over the years.

    Frank, The Northerner and their affiliates will always have my business and I would recommend them to anyone.
  • RobsanX
    Member
    • Aug 2008
    • 2030

    #2
    I agree! I was very happy with my first shipment from the U.S. warehouse!

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    • bakerbarber
      Member
      • Jun 2008
      • 1947

      #3
      + 1

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      • airwoodstock
        Banned Users
        • Aug 2008
        • 340

        #4
        Same here. Frank and the guys at Northerner are tops! Only had 1 issue in the past two years and it was due to my being a newbie at the time and not waiting long enough. :shock:

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