I was one of the Getsnus loyalists who was quite confused and angry when Northerner bought them. I'd used Northerner before, but Getsnus's setup and customer service convinced me to use them exclusively. I was so upset that I almost convinced myself to never use Northerner again, which was stupid btw. I struggled deciding which site to order from Friday and due to ok experiences previously and the U.S. warehouse I broke down and ordered from Northerner. I ordered around 10:30 am Friday and about 2 hours later the order showed Shipped status. I thought there was no way. Anyway...I got my order via USPS on Monday! From Pennsylvania to Arkansas. Quite impressive to me. Maybe this won't be so bad after all.
Have to brag on Northerner
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I have to say at least 80% of the time Northerner et al had it nailed down on perfect service. They did kinda let me fall between the cracks once or twice, but they certainly made good on it. Come to think of it, I think the only time I had problems is when my order couldn't have been picked and packed right away for whatever reason. Maybe they were out of stock or something, maybe it was expected in tomorrow but they usually send what they can and then send the missed item later. I can understand there is added postage too from the business side of things and perhaps that had something to do with it. Whatever...in the end I ALWAYS got what I ordered and when I did bring it to their attention they apologized and went above and beyond to keep a customer. I guess it's not really that bad...it's taught me to keep a shit-ton more snus around.
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Originally posted by PipenSnus View PostI ordered right after Northerner took over, and it took 2 or 3 days from PA to KY, which is about average. Still, that's a lot better than waiting on an order from Sweden. GetSnus/Northerner gets two thumbs up from me.
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Originally posted by Santafechestnutred View PostWhy does Northerner have to charge twice as much for shipping...It is 10 bucks a roll for usps...Get snus shipped for under 5$.....I will still order from them but I resent the increase..Red
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Originally posted by Santafechestnutred View PostWhy does Northerner have to charge twice as much for shipping...It is 10 bucks a roll for usps...Get snus shipped for under 5$.....I will still order from them but I resent the increase..Red
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