Northerner complaints/issues.
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Just wanted to update on my issue. I have received the refund for my canceled items. Still a little disappointed that I didn't get them especially since one was a roll of Skruf ES loose which is no longer on the site, but I can just get that from BuySnus I guess. Anyways, it's all good and I wish Northerner good luck with everything they are doing to make sure we can all still get our snus.
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UPDATE 1: There I was feeling bad for the Seneca Indians!!
Originally posted by snusgetter View Post....They were a source for Stonewalls Dissolvables...
From what I've read in these forums it seems northerner/getsnus
are keeping their heads low, out of the crossfire. At least they're
not playing goody-two-shoes online, leading people into believing
they're doing right by them.
Internetsmokes.com Complaints - No Product - No Refund
I believe this will be one of many complaints you will see soon. Internetsmokes.com (TCL) has been a reliable source for ordering tobacco products.
Due to the PACT act, they sent out numerous e-mails reminding customers to get their orders in by June 21st. Upon receiving my last two orders (which were submitted prior to the deadline), the e-checks were promptly debited from my checking account. Upon making an inquiry yesterday as to why the orders have not arrived, I received an e-mail today stating that Assistant US Attorney William Houser has launched an investigation into all smoke shops.
CheckCare transactions have been restricted and no refunds will be made until CheckClear can release funds. I was provided a number to call which was for US Attorney Houser's office. I was directed to a recording that stated that as of June 22nd, funds were seized and it could result in forfeiture. It went on to say the first hearing would be within 60 days of June 22nd but noted that will probably be delayed. It suggested the customer might want to seek an attorney.
I have been in e-mail conversation with Internetsmokes.com and they say their hands are tied. I suggest that the company has assets which are not frozen and should making refunds immediately. I also found out the company had never called the number they provided to actually see what the recording said.
I contend that my money and that of others was debited from our accounts prior to any product even being prepared for shipment. I believe Internetsmokes.com needs to begin refunding money to its customers and not use the excuse of an investigation to hold our funds. If anyone has additional information on this subject, please leave comments. Thanks
The number for Mr. Houser's Office is 570-348-2800 Ext 244
Seneca cigarette sellers get reprieve from law -- The Buffalo News :
[US District Judge] Arcara will hear legal arguments Wednesday [July 7, 2010] between attorneys for the Seneca businesses and the U. S. Justice Department.
The law, designed to shut down the nation’s mail order cigarette industry and to stop cigarette businesses from ducking tax payments, took effect Tuesday. It was signed into law by President Obama in late March, after Congress passed it by a wide margin.
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So Just yesterday my order said shipped, sounds like no problems so far. I've yet to receive my order but they updated the status pretty quick. I found a cigar shop that sells snus but they only carry general. I picked up a can of wintergreen general, I'll be honest, tastes just like american dip just less harsh and no spitting. Due to this I've been cigarette free for 72 hours. Hopefully I get my order in the next couple days.
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Originally posted by snusgetter View PostYou ain't alone!!
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Originally posted by LaZeR View PostI feels your pain but have no-one to blame on this one but myself. See, My order is baking in the back of a UPS truck today with heat index 100+ and will be enroute back to the local UPS warehouse cause I fuct up and forgot to change my shipping address to my "Work" before placing the order.
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Originally posted by Curtisp View PostTo be honest never bothered to look. I give everyone i do business with a chance to do "the right thing". That requires patience. Comes with age, i guess.
I think I am being very patient. I do like being young
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Originally posted by dxh View PostI do to. Just that my account was charged 2 months ago for something I did not get yet. Have you ever had that happen? Of all of the stuff I buy online this has never happened.
I think I am being very patient. I do like being young
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Originally posted by dxh View PostI do to. Just that my account was charged 2 months ago for something I did not get yet. Have you ever had that happen? Of all of the stuff I buy online this has never happened.
I think I am being very patient. I do like being young
Have you tried contacting anybody? You should just keep trying at least every other day.
(As long as you don't try to PM Fredrik too often -- I don't want my message to get lost any further!!)
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Originally posted by snusgetter View PostThe UPS driver might take pity on you and toss it in your neighbor Ms Hottie's backyard bush!
Ok, either the "Snus Fairies" are shining on me.
My son popped in for an unexpected mid-day visit.
My ex popped in for a very unexpected mid-day visit.
A neighbor signed my name.
or The UPS guy signed my name.
BUT
My snus shows delivered with Signature awaiting me at my home somewhere.
Nevertheless, I will be racing home shortly to figure out WTF....
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