Northerner complaints/issues.

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  • snusgetter
    Member
    • May 2010
    • 10903

    Any truth to the rumor that..

    this is Northerner's new logo??

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    • Mr. Snuffleupagus
      Member
      • Dec 2008
      • 2781

      Just wanted to update on my issue. I have received the refund for my canceled items. Still a little disappointed that I didn't get them especially since one was a roll of Skruf ES loose which is no longer on the site, but I can just get that from BuySnus I guess. Anyways, it's all good and I wish Northerner good luck with everything they are doing to make sure we can all still get our snus.

      Comment

      • snusgetter
        Member
        • May 2010
        • 10903

        UPDATE 1: There I was feeling bad for the Seneca Indians!!

        Originally posted by snusgetter View Post
        ....They were a source for Stonewalls Dissolvables...

        From what I've read in these forums it seems northerner/getsnus
        are keeping their heads low, out of the crossfire. At least they're
        not playing goody-two-shoes online, leading people into believing
        they're doing right by them.
        Found this info online today:

        Internetsmokes.com Complaints - No Product - No Refund

        I believe this will be one of many complaints you will see soon. Internetsmokes.com (TCL) has been a reliable source for ordering tobacco products.

        Due to the PACT act, they sent out numerous e-mails reminding customers to get their orders in by June 21st. Upon receiving my last two orders (which were submitted prior to the deadline), the e-checks were promptly debited from my checking account. Upon making an inquiry yesterday as to why the orders have not arrived, I received an e-mail today stating that Assistant US Attorney William Houser has launched an investigation into all smoke shops.

        CheckCare transactions have been restricted and no refunds will be made until CheckClear can release funds. I was provided a number to call which was for US Attorney Houser's office. I was directed to a recording that stated that as of June 22nd, funds were seized and it could result in forfeiture. It went on to say the first hearing would be within 60 days of June 22nd but noted that will probably be delayed. It suggested the customer might want to seek an attorney.

        I have been in e-mail conversation with Internetsmokes.com and they say their hands are tied. I suggest that the company has assets which are not frozen and should making refunds immediately. I also found out the company had never called the number they provided to actually see what the recording said.

        I contend that my money and that of others was debited from our accounts prior to any product even being prepared for shipment. I believe Internetsmokes.com needs to begin refunding money to its customers and not use the excuse of an investigation to hold our funds. If anyone has additional information on this subject, please leave comments. Thanks

        The number for Mr. Houser's Office is 570-348-2800 Ext 244
        We may hear more today...

        Seneca cigarette sellers get reprieve from law -- The Buffalo News :
        [US District Judge] Arcara will hear legal arguments Wednesday [July 7, 2010] between attorneys for the Seneca businesses and the U. S. Justice Department.

        The law, designed to shut down the nation’s mail order cigarette industry and to stop cigarette businesses from ducking tax payments, took effect Tuesday. It was signed into law by President Obama in late March, after Congress passed it by a wide margin.
        (Now waiting to see if I get a reply to my many emails to them)

        Comment

        • dxh
          Member
          • Jun 2010
          • 340

          Originally posted by snusgetter View Post
          this is Northerner's new logo??

          [ATTACH=CONFIG]434[/ATTACH]




          [ATTACH=CONFIG]436[/ATTACH]
          Holy shit man. That is freaking awesome. Thanks for making this humorous because I need the laughter right now. I am still pending.

          Comment

          • Nu2Snus
            Member
            • Jul 2010
            • 15

            So Just yesterday my order said shipped, sounds like no problems so far. I've yet to receive my order but they updated the status pretty quick. I found a cigar shop that sells snus but they only carry general. I picked up a can of wintergreen general, I'll be honest, tastes just like american dip just less harsh and no spitting. Due to this I've been cigarette free for 72 hours. Hopefully I get my order in the next couple days.

            Comment

            • snusgetter
              Member
              • May 2010
              • 10903

              Re: Northerner's new logo -- A little masochism can go a long way...

              Originally posted by dxh View Post
              holy shit man. That is freaking awesome. Thanks for making this humorous because i need the laughter right now. i am still pending.
              You ain't alone!!

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              • LaZeR
                Member
                • Oct 2009
                • 3994

                Originally posted by snusgetter View Post
                You ain't alone!!

                I feels your pain but have no-one to blame on this one but myself. See, My order is baking in the back of a UPS truck today with heat index 100+ and will be enroute back to the local UPS warehouse cause I fuct up and forgot to change my shipping address to my "Work" before placing the order.

                Comment

                • Curtisp
                  Member
                  • Jun 2010
                  • 189

                  Originally posted by dxh View Post
                  Good for you man! I wish I would get mine. Did your order status ever change from pending?
                  To be honest never bothered to look. I give everyone i do business with a chance to do "the right thing". That requires patience. Comes with age, i guess.

                  Comment

                  • snusgetter
                    Member
                    • May 2010
                    • 10903

                    Originally posted by LaZeR View Post
                    I feels your pain but have no-one to blame on this one but myself. See, My order is baking in the back of a UPS truck today with heat index 100+ and will be enroute back to the local UPS warehouse cause I fuct up and forgot to change my shipping address to my "Work" before placing the order.
                    The UPS driver might take pity on you and toss it in your neighbor Ms Hottie's backyard bush!

                    Comment

                    • knucklesnus
                      Member
                      • Mar 2010
                      • 65

                      F PACT

                      Item
                      Quantity
                      Price
                      Total






                      General Snus Portion - 10 Can Roll
                      16
                      $26.72
                      $427.52



                      Sub Total:
                      $427.52

                      Comment

                      • dxh
                        Member
                        • Jun 2010
                        • 340

                        Originally posted by Curtisp View Post
                        To be honest never bothered to look. I give everyone i do business with a chance to do "the right thing". That requires patience. Comes with age, i guess.
                        I do to. Just that my account was charged 2 months ago for something I did not get yet. Have you ever had that happen? Of all of the stuff I buy online this has never happened.
                        I think I am being very patient. I do like being young

                        Comment

                        • Frosted
                          Member
                          • Mar 2010
                          • 5798

                          Originally posted by dxh View Post
                          I do to. Just that my account was charged 2 months ago for something I did not get yet. Have you ever had that happen? Of all of the stuff I buy online this has never happened.
                          I think I am being very patient. I do like being young
                          Actually - that's pretty bad.

                          Comment

                          • snusgetter
                            Member
                            • May 2010
                            • 10903

                            Originally posted by dxh View Post
                            I do to. Just that my account was charged 2 months ago for something I did not get yet. Have you ever had that happen? Of all of the stuff I buy online this has never happened.
                            I think I am being very patient. I do like being young
                            Let's hope you don't grow old before you get get your goodies.

                            Have you tried contacting anybody? You should just keep trying at least every other day.
                            (As long as you don't try to PM Fredrik too often -- I don't want my message to get lost any further!!)

                            Comment

                            • dxh
                              Member
                              • Jun 2010
                              • 340

                              Originally posted by Frosted View Post
                              Actually - that's pretty bad.
                              I thought so too, but it is hard to tell if I am over reacting based off of no snus/nicotine or maybe the sore mouth from using dip to get me through. I still have faith. In no way am I bad mouthing northerner.

                              Comment

                              • LaZeR
                                Member
                                • Oct 2009
                                • 3994

                                Originally posted by snusgetter View Post
                                The UPS driver might take pity on you and toss it in your neighbor Ms Hottie's backyard bush!
                                .....................

                                Ok, either the "Snus Fairies" are shining on me.

                                My son popped in for an unexpected mid-day visit.

                                My ex popped in for a very unexpected mid-day visit.

                                A neighbor signed my name.

                                or The UPS guy signed my name.

                                BUT

                                My snus shows delivered with Signature awaiting me at my home somewhere.




                                Nevertheless, I will be racing home shortly to figure out WTF....

                                Comment

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