Northerner used to be so great

[Opie]

Over the last 3-4 years I've ordered well over 300 cans from Northerner without any issues. Not to say they haven't made the odd error, but they always came through if a can was missing, or opened.

Over the last month I've been having a bad experience with them. I've spent soo long building up my points to get the 10 free cans, and now YOU CAN ONLY SPEND WHAT YOU EARN THAT MONTH???

What do i do with 1056 useless points?
Also they declared that they are not responsible if their packages are incorrect (assuming people were taking advantage...you know who you are, bastards)

It takes longer for customer service, my snus takes another day or two. Every package before summer took 4 days shipped to Ontario Canada. My orders were always under 5 cans, usually 2 orders per week to avoid customs.

[Owens187]

It just means you can only use up to 2000 points in the same calander month. You don't lose the points you dont use...

[Opie]

i haven't used any points at all in months. maybe they're having more problems with the points system

[Owens187]

Nothing wrong, you just are only allowed two free rolls ANY given month. More than likely its an inventory control issue. They don't want to be giving away too much free snus at once. This way the freebies get spaced out over time.

[shikitohno]

I'm not seeing where they say they're not responsible for things they screw up, aside from lost packages on untracked shipments, which is pretty typical. Still, thanks to Washington, the Northerner can dictate terms to US and Canadian snusers. Now that the only other domestic competition's been bought out, they've got no one else to compete with. Buysnus and the other Swedish shops are out of the question for most people, simply because shipping and potential duties that could be assessed (and will be randomly, if you're up in Canada) make it to expensive for many to use. Northerner isn't dumb, they know this.

[jagmanss]

Buysnus and the other Swedish shops are out of the question for most people, simply because shipping and potential duties that could be assessed (and will be randomly, if you're up in Canada) make it to expensive for many to use. Northerner isn't dumb, they know this.

BuySnus and SnusCentral
say this on their sites about duty.... We pay the appropriate duties and government fees up front for you by using the UPS DDP (Delivery and Duty Paid) service.
If you are buying only 5 cans or 1 roll from Swedish shops they are out of the question due to shipping cost, But on larger orders you may be better off with them. You need to shop around these days depending on how much you need

[lxskllr]

Taxes aren't so clear cut though. I suspect it's no more an issue now than it was in the past, but I'd be interested in knowing how quickly the foreign shops would roll over to government demands of order history.

[snusgetter]

Taxes aren't so clear cut though. I suspect it's no more an issue now than it was in the past, but I'd be interested in knowing how quickly the foreign shops would roll over to government demands of order history.

Not sure if the many taxing factions in the US can instill their will on the foreign shops but, hey, stranger things have been happening as of late.

I don't even think we can stop deliveries from non-abiding stores without getting into an international pissing contest. But we do seem to revel in these 'sporting' events!

[Opie]

Earned bonus points: 1056
You can spend 56 bonus points this month.

USELESS

If i were to switch companies, which would you recommend for Canadians? buysnus?

[snusgetter]

Earned bonus points: 1056
You can spend 56 bonus points this month.

USELESS

If i were to switch companies, which would you recommend for Canadians? buysnus?

Try the Helpdesk and ask them directly ... they've been answering fairly quickly of late.
I'm sure they'll straighten things out.

[Bigblue1]

I go to the club 100 page and it says
Earned bonus points: 615
You can spend 615 bonus points this month.

[Opie]

so it's been 2 weeks and still haven't received my phantom order (4 cans)

if customs gets my orderr it takes about 6 usiness days to get the slip.

i can't spend my bonus points, and the help desk is not responding.



I am officially out of snus, haven't had nicotine all day for the first time in 4 years. feel. like. shit.