Dear Northerner

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  • Snusdog
    Member
    • Jun 2008
    • 6752

    #16
    That may be due to it being shipped from Sweden now instead of PA.......if i remember USA snus is nolonger shipped from the PA warehouse. ........which might eleminate the sticker requirements
    When it's my time to go, I want to die peacefully in my sleep, like my uncle did....... Not screaming in terror like his passengers

    Comment

    • DanF
      Member
      • Nov 2013
      • 260

      #17
      This is correct.

      My first ship came from PA (with stickers). All since come from Sweden: within four days (no stickers).

      Dan

      Comment

      • muddyfunkstar
        Member
        • Aug 2010
        • 967

        #18
        Don't judge a book by it's cover. It's what's inside that counts

        Nah, to be honest, the one time I ordered snus from the northerner US warehouse, the first thing I did was peel/rip/scrape off those damn labels. I'd previously done a lot of PR with my wife about how snus is much safer compared to ciggies. Couldn't really have a roll of cans screaming MOUTH CANCER at her every time she opened the fridge.

        Comment

        • rickcharles606
          Member
          • Mar 2009
          • 2307

          #19
          The sad part is that the manufacturers are now adding these warnings(lies) to their US labels, but only the ones that are serious about selling into brick and mortar shops here in the US. The good part is that Oden's, Thunder, Offroad and Jakobsson's are serious about gaining market share in the US, so we can now go to shops and buy them.

          As a side note, Northerner ONLY added their stickers to brands that didn't already have a US label, once these manufacturers started producing their own US labels that included the FDA's warnings, the Northerner stopped. I'm sure they'd add them to the multitude of SM brands that weren't intended for US distribution, just to be safe :-) I would

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          • rickcharles606
            Member
            • Mar 2009
            • 2307

            #20
            Originally posted by DanF View Post
            This is correct.

            My first ship came from PA (with stickers). All since come from Sweden: within four days (no stickers).

            Dan
            Also...HEY DAN...welcome to the site! Told you these guys were full of it....knowledge that is :-) Especially that Snusdog guy, lol

            Comment

            • Thunder_Snus
              Member
              • Oct 2011
              • 1316

              #21
              Who would have thought the sticker guy at Northerner would do a shitty job.
              Hate Northerner, hate their constantly out of stock practices, hate their terrible customer service, hate i have to contact customer service because they always mess up my order.
              Just go to buysnus or any other site my friends. It can all be avoided

              Comment

              • Premium Parrots
                Super Moderators
                • Feb 2008
                • 9758

                #22
                Northerner has got most, if not all, of their customer service problems sorted out. It seems that they are trying to make up for the full year of hassel because for a short while now I see that Northerners prices are way lower than buysnus and snuscentral. That's including the shipping. I would never purchase snus without checking the prices at both Northerner and Buysnus. As I said...Northerner has been quite a bit lower priced in the last few months.

                .....and theres no more warning stickers on them anymore. Yaaaa
                Grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to hide the bodies of the people I killed because they were annoying......





                I've been wrong lots of times.  Lots of times I've thought I was wrong only to find out that I was right in the beginning.


                Comment

                • DanF
                  Member
                  • Nov 2013
                  • 260

                  #23
                  Originally posted by rickcharles606 View Post

                  Also...HEY DAN...welcome to the site! Told you these guys were full of it....knowledge that is :-) Especially that Snusdog guy, lol
                  Best advice I've had in a long time, Rick!

                  Thank You

                  Dan

                  Comment

                  • DanF
                    Member
                    • Nov 2013
                    • 260

                    #24
                    Originally posted by Premium Parrots View Post
                    Northerner has got most, if not all, of their customer service problems sorted out. It seems that they are trying to make up for the full year of hassel because for a short while now I see that Northerners prices are way lower than buysnus and snuscentral. That's including the shipping. I would never purchase snus without checking the prices at both Northerner and Buysnus. As I said...Northerner has been quite a bit lower priced in the last few months.

                    .....and theres no more warning stickers on them anymore. Yaaaa
                    I gotta agree with this post on all points!

                    I ask them a question: response in 48 hours.

                    They have a lot of product and they ship it from Sweden to my front door in four days. UPS with an adult signature required upon delivery (which I can live with).

                    The one time they left out a single can: my credit card was reimbursed in a few days.

                    Only good relations with The Northerner to date.

                    Dan

                    Comment

                    • Thunder_Snus
                      Member
                      • Oct 2011
                      • 1316

                      #25
                      Originally posted by DanF View Post
                      I gotta agree with this post on all points!

                      I ask them a question: response in 48 hours.

                      They have a lot of product and they ship it from Sweden to my front door in four days. UPS with an adult signature required upon delivery (which I can live with).

                      The one time they left out a single can: my credit card was reimbursed in a few days.

                      Only good relations with The Northerner to date.

                      Dan
                      The years of abuse has turned me away from them forever. Buysnus left a roll out on an order I had for about 100 cans. They sent me 21 cans for free as an apology. Northerner once sent me 3 rolls of thunder wintergreen instead of 5 of thunder frosted....they called me a liar and closed my ticket.

                      I typically don't hold a grudge but there have been so many repeated problems with Northerner they have lost me forever

                      Comment

                      • DanF
                        Member
                        • Nov 2013
                        • 260

                        #26
                        Originally posted by Thunder_Snus View Post

                        The years of abuse has turned me away from them forever. Buysnus left a roll out on an order I had for about 100 cans. They sent me 21 cans for free as an apology. Northerner once sent me 3 rolls of thunder wintergreen instead of 5 of thunder frosted....they called me a liar and closed my ticket.

                        I typically don't hold a grudge but there have been so many repeated problems with Northerner they have lost me forever
                        Thunder

                        I see your point!

                        I'd feel the same way too.

                        Dan
                        Last edited by DanF; 03-12-13, 06:08 PM.

                        Comment

                        • DanF
                          Member
                          • Nov 2013
                          • 260

                          #27
                          Just an update on The Northerner.

                          My first order: Came from PA to Mass took 10 days.

                          My second order: Came from Sweden to Mass took 7 days.

                          My third order: Came from Sweden to Mass took 4 days.

                          My recent order: Came from Sweden to Mass took 3 days.

                          How an order can come to me from Sweden in three days with the same cost of shipping I have no clue.

                          Dan

                          Comment

                          • DanF
                            Member
                            • Nov 2013
                            • 260

                            #28
                            Not being a software/web site guy I am curious if anyone here might shed some light on this?

                            At The Northerner like all sites you have a "cart" where you can add (or delete) items before you go to the "payment button".

                            The Northerner sometimes allows you to select an item (can) on your account page and to add it with a click at no cost.

                            So yesterday there are two different cans above my cart that are free. It doesn't say one can is free it appears that they both are free. As has been in the past.

                            Before, I would just click on the cans and they would jump into my cart. Magic!

                            Yesterday I click on the first can and it pops into my cart and the other can which was next in line was the one I would have preferred. The other can disappeared as soon as I "choose" the first can.

                            (Yeah I know this is stupid but I'm looking for a software guy here, Ok?)

                            So I send off a quick note to The Northerner about this monumental financial painfully expensive mistake asking them to just switch the cans.

                            OK I need to get a life! Cut me some slack!

                            Anyway they almost immediately (next day) respond!

                            Here is what they said in about three lines of script.

                            (This is where that software guy here will come into the picture.)

                            They apologized profusely and they said "Sorry, we can neither add the one can ($$$$) you wanted nor can we delete back the one ($$$$) can you actually added.

                            OK! This is a web site software thinghy going on and I'm just curious about the minutiae in life.

                            Who wants to do me huge one and help me sleep tonight?

                            Dan

                            P.S. This is not a rant on The Northerner!

                            Comment

                            • Premium Parrots
                              Super Moderators
                              • Feb 2008
                              • 9758

                              #29
                              placed another order today. I compared prices between Northerner and Buysnus as usual. Buysnus currently has free shipping but Northerner was STILL over $10 cheaper.

                              just sayin
                              Grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to hide the bodies of the people I killed because they were annoying......





                              I've been wrong lots of times.  Lots of times I've thought I was wrong only to find out that I was right in the beginning.


                              Comment

                              • Andy105
                                Member
                                • Nov 2013
                                • 1393

                                #30
                                Originally posted by Premium Parrots View Post
                                Buysnus currently has free shipping but Northerner was STILL over $10 cheaper.

                                just sayin
                                $10 cheaper, including shipping?

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